If you’ve received the message “This Account Can No Longer Be Used” on WhatsApp, you’re probably wondering why it happened and what you can do to fix it. This message means that your account has been restricted or disabled, often due to violations of WhatsApp’s Terms of Service or other issues. But don’t worry – there are steps you can take to try to recover your account.
In this article, we’ll explain why this message appears, what happens to your chats, and how you can contact WhatsApp to resolve the issue.
What Does the Message ‘This Account Can No Longer Be Used’ Mean?
When WhatsApp displays the message “This account can no longer use WhatsApp”, it means that your account has been restricted or disabled, either temporarily or permanently. While you no longer have access to send or receive new messages, your existing chats are still saved on your device, allowing you to view past conversations.
Common reasons for this message include:
- Violation of WhatsApp’s Terms of Service.
- Use of third-party apps like GBWhatsApp or WhatsApp Plus.
- Reports of abusive or suspicious behavior.
- Account suspension due to spam or bulk messaging.
Though the account is restricted, your local chat history remains intact and accessible on your device, even though you cannot send or receive new messages.
What Happens to Your Chats?
When your account is disabled, your previous chat history is not deleted. Here’s what happens:
- Local Storage: All your chats, photos, and videos remain stored on your phone, so you can still read through old conversations.
- No Access to New Messages: While you can view your previous chats, you will not be able to receive or send any new messages until the account is restored (if possible).
- Backup Considerations: If you have set up backups through Google Drive or iCloud, you can restore your chats later if your account is reactivated.
It’s important to note that if your account is permanently disabled, restoring messages after switching to a new account or phone number may require a backup.
Why Your WhatsApp Account Was Disabled
There are a few common reasons why WhatsApp disables accounts. Understanding these reasons can help you avoid this situation in the future:
- Violation of Terms of Service:
- Sending spam or bulk messages.
- Sharing inappropriate or illegal content.
- Use of Third-Party Apps:
- Using unauthorized apps like GBWhatsApp or WhatsApp Plus can lead to account suspension.
- Reports from Other Users:
- If other users report your account for abusive behavior, WhatsApp may take action.
It’s essential to follow WhatsApp’s Terms of Service to ensure the continued use of your account.
Steps to Recover WhatsApp Account After Suspension
If your account has been restricted, one of the first steps you can take is to contact WhatsApp Support. They may be able to provide insight into why your account was suspended and, in some cases, help you recover it.
Through the App:
- Open WhatsApp on your phone.
- Tap the three dots in the upper right corner and select Settings.
- Tap Help > Contact Us.
- Explain the issue in detail.
Here’s an example of how to phrase your message: “Hello, my WhatsApp account was disabled, and I received the message: ‘This account can no longer be used.’ I believe this may be an error, and I would like to know if there’s a way to restore my account. I have always followed WhatsApp’s terms of service. Can you please assist me in recovering my account? My phone number is [Your Phone Number]. Thank you.”
Through Email:
- If you cannot access the app, you can also contact WhatsApp support via email:
- Send an email to support@whatsapp.com.
- Include your phone number (with country code), a brief explanation of the issue, and a request for help.
Example of Email: “Dear WhatsApp Support, I received a message that my account can no longer be used, but I am unsure why. I would like to request assistance in resolving this issue. My phone number is +[Your Country Code][Your Phone Number]. I have always tried to follow WhatsApp’s rules and believe this may be a mistake. Please help me recover my account. Thank you.”
Via WhatsApp’s Website:
- Visit the WhatsApp Help Center on your browser.
- Search for your issue and follow the instructions for submitting a request to WhatsApp Support.
After you’ve contacted WhatsApp Support, it may take a few days to receive a response. Be patient during this time and avoid sending multiple requests, as this may slow down the process. If WhatsApp Support determines that your account was wrongly suspended or that the issue can be resolved, they will guide you through the next steps, such as verifying your phone number and reactivating your account.
Read Also: How to Like and React to WhatsApp Status
Process for Restoring Your WhatsApp Account
If WhatsApp Support allows your account to be reinstated, follow these steps:
- Reinstall Official WhatsApp:
- If you’ve been using unauthorized apps (like GBWhatsApp or WhatsApp Plus etc), uninstall them immediately and reinstall the official WhatsApp app from the Play Store or App Store.
- Verify Your Phone Number:
- Follow the on-screen instructions to verify your phone number.
- Restore Chats from Backup:
- If you have been regularly backing up your chats, WhatsApp will give you the option to restore your messages from the cloud (Google Drive or iCloud).
What to Do If Your Account Is Permanently Disabled
If your account cannot be recovered or is permanently disabled, you’ll need to consider other options:
- Create a New Account: If your account is permanently suspended, you may need to start fresh by creating a new WhatsApp account with a different phone number.
- Export Old Chats: Before creating a new account, you can export your existing chats for future reference. This allows you to save important conversations even if your account is disabled permanently.
How to Avoid Future Account Suspension
To prevent your WhatsApp account from being disabled again, follow these tips:
- Always download WhatsApp from the official Play Store or App Store. Avoid third-party apps like GBWhatsApp that violate WhatsApp’s policies.
- Avoid spamming, sharing inappropriate content, or violating WhatsApp’s guidelines.
- Set up automatic backups through Google Drive or iCloud to ensure that your chat history is saved if anything happens to your account.
Conclusion
Receiving the message “This account can no longer use WhatsApp” can be unsettling, but understanding what it means and how to respond is key. Your chat history is still safe on your device, but to restore full functionality, you may need to contact WhatsApp support or reinstall the official app.
Whether you recover your account or start fresh, make sure to follow WhatsApp’s guidelines to prevent future issues. Staying proactive about backing up your chats can also ensure that your conversations are never lost.
Has your account been disabled by WhatsApp? Share your experience in the comments below, and let us know if this guide helped you recover your account! If you found this article helpful, don’t forget to share it with others who may be dealing with the same issue.